Returns & Exchanges
We want you to be fully satisfied with your 3sixteen purchase and offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. Please note that hemmed jeans and final sale items are ineligible for return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip. Ensure all original tags and hardware are intact.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided through the portal and attach it to the outside of your package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.